FAQs
How can I place an order?
Placing an order is simple! You can reach out to us by filling out our convenient contact form, signing up for a trade account through Turis (link on wholesale page), or emailing us directly at trade@nickmunro.com. Our dedicated trade team will respond to your inquiry within one working day.
How do I cancel/return an order?
If you have placed an order that you no longer want, please contact your account manager and we can cancel with no charge. If you have received items you no longer want, we can arrange an exchange or refund if they have not been used or opened.
An item I want is out of stock, what can I do?
If there is a particular Nick Munro piece that you are looking for, please let us know and we can put you on the waiting list. Our core items are never out of stock for long so it should only be a short wait.
Can I change an order after it has been submitted?
If you have not received your dispatch notification, there might still be time to change your order. Email us at trade@nickmunro.com putting the word “Urgent” in the subject banner, and we’ll make sure to alter your order accordingly.
I am in need of something specific, where can I find it?
If you haven’t seen what you’re looking for on our website or in our catalogue, our custom offering may be for you.
Please book a free consultation to see how we can help.
How can I speak to a person?
Fill in the contact form and one of our team will give you a callback as soon as they can.
Trade & Hospitality 